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Learn how to find and settle into your temporary home on the Sinistar platform.
Last updated on 7 Aug 2026
Sinistar helps you find and secure temporary housing after an insurance claim, working closely with your insurer every step of the way. Here’s how the process works.
With one simple request, you reach all local hosts whose accommodations match your needs. Interested hosts then submit their most competitive offers.
No need to spend hours searching for the right place—we do the work for you.
Once your request is reviewed, a Sinistar agent contacts all eligible hosts in your area with a single action. Hosts who wish to accommodate you submit their offers within 24 hours.
Your Sinistar agent presents you with the best-value option. You can choose to accept it or review alternative accommodations.
Once you’ve made your selection, the quote is sent to your claims adjuster for approval.
You’ll receive an email with everything you need to know, including how to access your accommodation and how to contact your host.
That’s it—you’re ready to settle into your temporary accommodation.
Before your scheduled stay ends, your claims adjuster will be contacted to confirm whether an extension is required—useful if repairs or renovations take longer than expected.
Simply follow the host’s checkout instructions, which were provided before your move-in. Then it’s time to head home.
Sinistar is built to meet your needs—and your insurer’s—so you can focus on what matters most: getting back to normal.
Have questions about your relocation? Our team is here to help.
Our team is here to help you.